How 3 year-old got the best out of giant supermarket chain

Posted on 28. Jan, 2012

Our favourite piece of writing of the week. The perfect illustration of matching style to audience. And a great example of imaginative customer relations.Lucy's letter gets great response from supermarket chain

A young customer in England had a question for the giant Sainsbury’s supermarket chain. Here’s part of her letter:

Dear Sainssssssssssbbbbbbbbbburyyyys,

Why is tiger bread c\alled tiger bread? It should be c\alled giraffe bread.

Love from Lily Robinson age 3 1/2

And here’s part of the reply from customer manager Chris King:

Dear Lily

Thanks so much for your letter. I think renaming tiger bread giraffe bread is a brilliant idea – it looks much more like the blotches on a giraffe than the stripes on a tiger, doesn’t it?

It is called tiger bread because the first baker who made it a looooong time ago thought it looked stripey like a tiger. Maybe they were a bit silly.

The letter is signed Chris King, aged 27 1/3

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