Don’t be a cultural colonialist

make an effort to understand diversity

Years ago when I taught English as a Second Language, I touched a Thai student’s head. He was deeply offended. Another of my students, a wealthy Iranian teenager, would constantly snap his fingers at me when he wanted my attention. This time I was offended. How we move, act and gesture is very important as we …

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How to be successful in the global market-place

make an effort to understand diversity

Understanding diversity is important. If you don’t, when you’re dealing with another culture, you can cause all kinds of communication headaches. So what should you do when you’re about to do business with someone in another country? Here are some basic tips to help avoid conversational misunderstandings: Research the culture of the other party. Know …

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What is your body language saying about you?

use stories to engage an audience

The most powerful way we communicate is not with our words but our body. Body language, or non-verbal communication, is your repertoire of gestures, facial expressions, body position and eye movements. Our brains evaluate all these things and come to a conclusion about the speaker in a nano-second. When you speak, you want your body …

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